Interpersonal Leadership: The Trust Factor

	"We can build our relationships on fear, obligation, or trust. However, only a foundation of trust results in the collaboration and goodwill necessary to achieve our peak performance." — Roger K. Allen, Ph.D., The Center for Organizational Design, Inc.

Dramatically increase your effectiveness with others as you learn the principles and skills of trust and interpersonal dialogue

When trust is absent, relationships are characterized by an adversarial attitude: me vs. you; us vs. them. Rather than goodwill, there are deep and hidden animosities. Respect is lost and our performance is compromised as our energies go into manipulation and protection rather than working together towards a shared vision.

We believe that the most successful organizations of the 21st century will be those that know how to create a climate of trust and goodwill among their employees.

What You Will Gain

In this program, you will learn how to interact with others in ways that build trust and win/win outcomes. Specifically, you will:

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• Learn the core elements of trust.
• Identify how we engage in collusive, weakening patterns of relating to others.
• Experience a "change of heart" and commit to breaking out of collusive patterns.
• View others in a way that promotes unity, trust, and goodwill.
• Understand how to create safe and trusting conditions in which people can be open and honest.
• Learn how to surface and resolve hidden animosities and resentments that prevent good working relationships.
• Know how to use skills in interpersonal dialogue to build a pool of shared understanding before solving problems.
• Develop the ability to confront poor performance and behavior problems.
• Commit to interacting with others in strengthening rather than weakening ways.

Structure and Format

The Trust Factor consists of eight modules that are delivered in either a two-day format or over a number of weeks. The training comes alive as you participate in experiential exercises and role-playing that help you internalize the principles and skills that are taught.