Do people resist change, and if so, why? There are those (e.g., Tom Peters, “Liberation Management”) who argue that change is actually easy and that people do it all the time. There are many others (e.g., Alan Deutschman, “Change or Die”), who argue that change is difficult and that even when faced with the prospect of death, many people will not give up their unhealthy habits. And in organizations, many of us have experienced the difficulties that organizational leaders have in dealing with resistance.
The Peril of Not Talking-Case Study of an Executive Team
A number of years ago I was a member of a senior executive team that failed to come to consensus on the strategy of the business. This experience was a powerful example of how important it is for people to learn to talk openly and the severe consequences when we don’t.
Seven Ideas to Get the Most From Your People
In spite of our amazing technological advances, the work of an organization is accomplished by people. People interface with the customer, make the product, deliver the service, plan and coordinate how work gets done, improve processes and systems, ensure quality standards, and return a profit. Technology has provided us with better tools and made us far more efficient and productive. But it is still people who do the work of an organization and are ultimately responsible for its success.
Dialogue: A Crucial Leadership Skill
Carlos has recently been appointed as a new supervisor of production. His feelings about his new job are mixed. He loved working on the floor and had a good relationship with his co-workers. He wasn’t sure he wanted all the responsibility and hassles of being a supervisor and how it might change his relationship with his former peers.
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The Importance of Dialogue in Business: A Case Study
A number of years ago I was a member of a senior executive team that failed to come to consensus on the strategy of the business. This experience was a powerful example of how important it is for people to learn to talk openly and the severe consequences when we don’t.
The company was a manufacturer and distributor of components within the computer industry. For many years the company had an excellent reputation and dominance of their market place. Their largest customers included such companies as Compaq, Sun Microsystems, IBM and AT&T.
