What Our Clients Say About Our Services

Our site modification team finished the contract ahead of schedule and $2M under budget and achieved outstanding customer quality ratings. They improved customer relations, implemented self-directed work teams and had employees training employees in team skills with the full and enthusiastic support of the UAW Union. Within one year, they were selected as the 'Outstanding Team' of the year in the entire Rockwell organization."
—Rockwell International Corp. Space Shuttle site modification team

Personality conflicts began to develop between us after our first year together. We all began to use your methods to solve our misunderstandings. At the present time, I simply couldn't be happier with our interrelationships. We are still very different, but our acceptance of each other's traits is at a very high level. We now make an excellent team."
—Roger Walton, President of Petroleum Data Systems

This operation was non-competitive internally and externally in cost, quality, and delivery, and was on the verge of closing. Through redesign, they moved from a failing cost center to a viable profit center, realizing 100% improvements in quality and delivery, reducing costs from 15% above competition to 15% below the competition. They retrained an alienated workforce into multi-skilled work teams and reduced headcount by 15% with full support and involvement of employees and the local union. Today they compete head to head with any outside machine shop, earn high customer ratings and are looking for ways to get even better.
—Corning, Inc., Mold Machine Shop in Charleroi, PA

The agenda said it was time to move on - - but Roger Allen just pulled a chair to the center of our horseshoe and sat quietly. “Something tells me we are not ready to move on.  Is there something important that isn't being said?"  There was silence.  Roger waited patiently. Then, one by one, issues that had been undermining our effectiveness for years rose to the surface. Three hours later, we knew we could become a high performing team.
—DD Hilke, Museum President

The technology group reduced process redundancy and bureaucracy and implemented self-managing teams who achieve high standards of performance. They have been instrumental in increasing both revenues and market share for the corporation and their internal and external customers give them high marks for faster response to field problems. Employees rave that it is the best personal development experience of their careers.
—Champion International Corp. Corporate Technology Group, West Nyack, NY

'Rocky' is an environmental testing lab of analytical chemists. By implementing several self-managing mini-labs (under the guidance of The Center) they improved productivity by 50% in the first 18 months, increased profit margins by 20-25%, reduced turn-around time from 28 to 14 days (and in special cases 24 hours) and reduced internal handoffs between departments by 500%. Quality is currently at an all time high.
—Enseco Laboratories, CO

The Board of Trustees is very pleased with the work you've done with us. Both our team building retreat and vision/goal-setting session were more than we expected. You helped us navigate some extremely sensitive relationship issues and regain our trust in one another. We are a cohesive team again and I can't think of one issue that has been a problem or concern. You really did work a miracle with us and we can't thank you enough for everything you did."
—Michael Simone, Mayor, Town of Firestone

“The seminars you conducted for my 90+ management team were a remarkable success.
—Clarence Osborn, US West

"We have found the materials developed by the Center for Organizational Design to be extremely effective in the development of leaders. The material is leading-edge and provides the participants with challenging concepts to better their personal and organizational performance. Post course reviews from participants indicated the programs were extremely informative and fun to participate in. Advanced Leadership Inc. is proud to include these products within its scope of offerings."
—Paul Simms, Advanced Leadership, Inc.

The methodology you teach has been one of the most valuable breakthroughs we have been able to achieve for our representatives."
—Robert Samuels, CLU, New England Life Insurance

This manufacturing facility went through a cultural change process to become more flexible and save costs. Through a process that included strategic visioning, redesign and training they were able to make significant improvements in a number of key results areas. Leather utilization improved 48%, overhead spending decreased by 10%, and plant efficiency improved from 88% to 100%.
—Coach Leatherware, Carlstadt, NJ

"We have been in the training and organizational development business for a total of 15 years. During that period, in our work with a wide variety of clients, we have used training materials that were prepared for us by several national and international providers. Never have we seen tools prepared as carefully or made as easy to use as yours."
—Bryce and Judy Harbaugh, Co-owners, Midwest Management Systems

On more than a few occasions, the skills you teach have carried me out of some gut-wrenching predicaments into enjoyable and fruitful relationships."
—Fred Zirkle, Former President of KeyTronic, Corp.

To a person our staff evaluated your workshops much high than anything else with which they were familiar."
—Blaine Porter, Ph.D., Dean College of Family Living, Brigham Young University

We have realized positive changes in attitudes and relationships between each of the various working agencies in our area (from your trust-building program)."
—Glenn Hufstetler, Youth Court Services, Kalispell, Montana

"After 25 years of hands-on business management and four years of consulting to business owners, I can say with utmost confidence that the products you have developed are unparalleled in their ability to deliver positive organizational change."
—John M. Ward, President, Leadership Management Institute, LLC

One of our major customers went through a major realignment to improve their competitive position. This necessitated that we examine how to best align our organization to provide the best service to our customer. Roger Allen acted as facilitator and consultant through the alignment process and did an excellent job of structuring the process and bringing the team members together around sensitive and difficult issues."
—Christopher M. Vukas, Vice President, AT&T Credit Corporation