About Us
What our clients say...
"This operation was non-competitive internally and externally in cost, quality, and delivery, and was on the verge of closing. Through redesign, they moved from a failing cost center to a viable profit center, realizing 100% improvements in quality and delivery, reducing costs from 15% above competition to 15% below the competition. They retrained an alienated workforce into multi-skilled work teams and reduced headcount by 15% with full support and involvement of employees and the local union. Today they compete head to head with any outside machine shop, earn high customer ratings and are looking for ways to get even better." -Corning, Inc., Mold Machine Shop in Charleroi, PA |
| Our Mission and Values |
Our MissionOur mission is to guide, challenge and inspire the leaders and members of your company to work together to create a high performance organization that enriches human life and achieves extraordinary results. Business FocusWe are customer intimate in our consulting approach. This means that we listen to your needs and help you plan a single, targeted intervention, or create a more comprehensive development plan to make your organization stronger and more competitive in many areas. Our approach targets three areas: Organizational Effectiveness; Team Effectiveness; and Leadership/Individual Effectiveness. Our strength is a multifaceted approach to organizational improvement. We don’t do one thing, we do a number of things and build long-term relationships with many of our clients in which we truly understand them and can help them do the deep work required to build a high performance company. And we do this at a cost far below that of the large consulting firms. What Makes Us UniqueWhole systems approach: We view the organization from a holistic perspective and employ growth strategies that cut across boundaries, hierarchy and systems. Measurable outcomes: We identify and track business metrics and link what we do to the strategic objectives of the company. Depth: We understand people and group dynamics and facilitate deep and sensitive work at the personal and interpersonal as well as organizational level. Personal Touch: We are small and so clients will work with a principle consultant throughout a project, which facilitates continuity, trust, accountability and a responsive working relationship. Our ValuesIntegrity: Who and how we are is more important that what we do. We walk the talk and live the principles we teach. We make and keep clear commitments. Discipline: We do things right and do them well. We create an infrastructure and habits of success necessary to succeed. Excellence: We are committed to the highest quality service. We pride our selves as being the best in our business. Respect: We care about others and dedicate our work to their service. We view each person with respect and admiration. We seek win/win outcomes in all of our transactions. Openness: We learn, grow and change. We seek to continually find better ways to do what we do and bring value to our clients.
|